How it works

The full journey

A completely hands-off, premium experience from your door and back again.

1

Book online and choose Quick Clean or Deep Clean

2

Choose the number of pairs (up to 4) — mix services if you like

3

Upload clear photos of your shoes

4

Submit your order for assessment

5

Sole Serenity reviews and approves your order

6

Pay securely online

7

Receive your prepaid tracked shipping label by email

8

Package your shoes securely

9

Drop them off at your nearest collection point

10

We receive your shoes and confirm arrival

11

We clean and restore them by hand

12

We carry out a final quality check

13

We package them securely and send them back tracked

14

You receive tracking and your shoes arrive home