How it works
The full journey
A completely hands-off, premium experience from your door and back again.
1
Book online and choose Quick Clean or Deep Clean
2
Choose the number of pairs (up to 4) — mix services if you like
3
Upload clear photos of your shoes
4
Submit your order for assessment
5
Sole Serenity reviews and approves your order
6
Pay securely online
7
Receive your prepaid tracked shipping label by email
8
Package your shoes securely
9
Drop them off at your nearest collection point
10
We receive your shoes and confirm arrival
11
We clean and restore them by hand
12
We carry out a final quality check
13
We package them securely and send them back tracked
14
You receive tracking and your shoes arrive home
